sharingbox

Welcome to the helpdesk. Enter your question below:

You did not find any answer?

Search deeper or contact us

If you want to browse the documentation, here our dedicated article here

You can also see our different categories:

  • Presentation Articles: here
  • How-to articles: here
  • Trouble-shooting Articles: here

Here's our Glossary to help you understand and comunicate easily with us: click here

Contact us below

If the knowledge-base does not answer your question, select below the issue you want get helped with.
Pay attention to your event timeline:

  • before: event is not sold
  • configuration: event is sold, but not started yet
  • test: the event is in the test phase
  • live: event is live
  • post: event is done

Suggested forms

  • Feasibility request in sharingbox helpdesk

    Need help understanding what's doable before signing?
    Please note that if the feasibility request determines that the project requires development, you will need to submit a development request within the required timeframe.

  • Development request in sharingbox helpdesk

    The feasibility request has already been validated and the client agrees to pay for the required development.
    Please note that depending on the development requested, elements will have to be provided (via the support application).

  • Bug during an event configuration in sharingbox helpdesk

    A bug prevents you from continuing your event configuration.

  • Bug during an event creation in sharingbox helpdesk

    A bug prevents you from continuing your event creation.

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